{"dining rate":"7","location rate":"9","neg":"Felt really welcomed, no reason to complain.","nights count":"1 night","pos":"Loved having a full kitchen for family meals and the free shuttle service made park trips easy.","pos tag list":"full kitchen|free shuttle","rating":"9","room name":"One Bedroom Queen Suite With Two Queen Beds - Non-smoking","room rate":"8","service rate":"8","traveller type":"Family with children"}

Clean hotel with friendly staff that provided a shuttle service to the city.

The staff - pleasant and consistently courteous.

Gorgeous and terrific hotel located in a fairly nice area short walk to the theme parks, Orlando, affordable restaurants, souiverners, and theme parks. Satisfactory breakfast with waffle irons and good options, for example, reasonably priced...

The staff here are friendly and the breakfast options are fantastic with a variety including toast.

The location is marvellous and comfy, 2 miles from a miss observation wheel. What's more, it's in a good area close to Universal and Seaworld and affordable restaurants and Orlando.

Decent size room, stunning location. Based just off the center of all of the best attractions and events in Orlando, stops and the parks and outlets. Early check in and smooth check out. The shuttle to city, nice pool.

Great location close to Universal Parks, and the staff here were super friendly and helpful. 🌟 They even assisted us in arranging a shuttle to the park. Everything was top-notch!

location is excellent if the main objective of the trip is to visit Universal and shopping malls. It saves a LOT of travel time! Maybe it's a little far for Disney. breakfast was excellent! happy hour helped stretch the afternoon into dinner. comfortable rooms, huge suite, always provided with tea and coffee, although some dishes and kitchen utensils were missing. bathroom was immense, impeccable cleanliness. I suggest adding an HDMI cable on the TVs. There is a laundry room with coin operated washer and dryer on the 3rd and 5th floor, essential for long stays and family trips! Applause!

We asked for a quiet room, but it overlooked the pool and grill area. Every night there were people talking loudly until after 10pm. We complained but nothing changed. At the end of the stay, I mentioned it to the hotel, they said they were going to send me an email but they never contacted me.

location is close to Universal Studios' parks. There is a walk of about 20 minutes, bad thing is that it is in full sun and we have spent a lot of heat because we were going precisely to the parks. Cheaper than the Universal Resort hotels. Breakfast is good, with American coffee, waffles that you make yourself, toast, fruit, hot dishes that vary every day: sausages, scrambled eggs, etc. I guess it's the typical American breakfast. Friendly staff. very big room with bedroom, bathroom, kitchen and living room with a sofa bed. huge and very comfortable bed. small swimming pool but with a very extensive schedule: from 9:00 to 22:00 with a small SPA and little busy. There is also a small gym with treadmills. There is a free buffet from Monday to Thursday from 17:00 to 19:00.

The air conditioning of the common areas. Too cold. It's unpleasant to eat breakfast in this cold.

The room was well-kept and had smoke detectors for safety. Also, the views were pretty impressive! 🌆

Nice staff, helped me with some Amazon deliveries and a vacumm cleaner to use with my space bags. Near Universal, restaurants and malls. Nice shower and bed, very large room with a good small kitchen.

Be aware that it's far from Disney (half an hour driving). Pillows a little too soft, and breakfast regular (it's nice to eat waffles, eggs and bagels on the first day, but after a few days you miss some better fruits, integral cereals, turkey breast or ham). Apparently they charge for deliveries before you arrive, so be careful!

the breakfast has very tasty and particularly nice options: bread, hot waffles, pastries and bangers.

Stayed for 11 days, loved the clean hotel with an amazing location near Universal Studios theme park.

Affordable prices and they have a shuttle service 🚐 to get around the area.